Debt Management Services / Collection
Debt collection is an area where absolute honesty and financial discipline of the collector is of utmost importance. We at Addy Group we assure you that all your accounts placed with us will be handled with the highest standards of integrity. Effectiveness and efficiency in the collection process are our most honoured virtues. We labour to ensure our clients’ expectations are met at all times.
Among the strategies we have employed at Addy Consulting include but not limited to:
- Maintaining consistent contact: Losing the customer’s contacts decreases the chances of getting payment for invoices due. Keeping consistent and strategic contacts with the customers increases those chances of getting paid. Knowing what form of communication, the customers respond to best is part of maintaining consistent contacts.
- Payment terms should be very vivid: Before working with a client, the payment terms should be set out clearly to dictate successful debt collection.
- Being Empathetic but still professional: Showing empathy when the customers are going through a rough time helps to maintain the relationship with them and thus allowing both of to come to a solution on the overdue payments.
- Keep Good records: Friendly payment reminders, past due payments notice, final notice, direct customer contact and finally letter of demand.
- Centralized debt collection:
- Customer credit limit should always be checked.
Our Trusted Clients
