Contact Centre Consultancy
A) Training:
We do Training for beginners, supervisors, managers and directors.
Our Contact Centre Outsource Solutions include: Customer Service Support, Telesales, CSAT Surveys/
Research, Client Retention, Product Promotion, Cross Selling and Upselling,
Virtual Receptions among others.
Our Contact Centre Outsource Solutions include: Customer Service Support, Telesales, CSAT Surveys/
Research, Client Retention, Product Promotion, Cross Selling and Upselling,
Virtual Receptions among others.
B) Outsourcing Solutions
This inludes: Customer Service Support, Telesales, CSAT Surveys/ Research, Product Promotion, Client Retention, Cross Selling and Upselling, Virtual Receptions
C) Process Transformation
- Sales Force Transformation
- Leads Generations
- Creating Sales Opportunities
- Conducting Sales
- Tracking Sales
D) Consultancy
- Process and Procedures development
- Scripts Development
- Manuals Development
- Quality Assurance templates
- Performance Tracking templates
Our Trusted Clients
